Frequently asked questions for SiteReview service
Have a question? We've probably answered it here. But if the answer
you're looking for isn't on this page, go ahead and
shoot us an email.
Do you have a guarantee?
Yes! We want you to be completely satisfied with your review. If you
receive your report and feel that we didn't do an adequate job, please let
us know within 14 days of receiving your review. We'll do our best to solve
the problem, but if we can't, you won't pay a cent. However, we're quite
sure you'll be satisfied--we've never had a single customer take us up on
our guarantee!
Will you do a custom review of my site, or will I just receive a generic
report?
All of our site critiques are completely customized and are based on a
personal review of your unique site. The report you receive will be chock
full of advice specific to your particular needs.
Some of the areas you cover in your reviews don't apply to my site. Do I
really need a review?
If your site only needs improvement in some of the areas we cover, that's
ok--we'll focus our report on the areas in which your site could be improved
the most.
Are there any sites you won't review?
Yes. Kianta is a Christian company, so our first goal is to reflect the
character of Christ in all of our work. Because of that, we are unable to
accept site reviews for sites that involve the following:
- Pornography or sensual content
- Wizardry/astrology
- Major themes or focuses that are contrary to biblical principles
We reserve the right to refuse any site that (in our sole discretion) is
not in harmony with these guidelines. (Questions or comments? Feel free to
contact us.)
Additionally, we may choose not to review your site if we feel we will
not be able to offer you advice equal to the price of the review. We want to
make sure you're getting a good value, and we'll tell you if we think your
site is good enough that you don't need to pay the price of a review.
What forms of payment do you accept?
When your review is completed, we'll send you an invoice for the $197 fee
with payment instructions. We'd prefer to receive payment by PayPal, but we
also accept personal checks and money orders.
All payments must be made in US dollars. Before you sign up for your
review, please ensure that you have access to funds in US dollars. (For your
convenience, here is a list of the
countries in which PayPal is now available.)
Will you tell me how to optimize my site for search engines?
We sometimes offer advice related to search engine optimization. However,
our site reviews are not focused primarily on search engine optimization or
marketing in general. Your review will focus on how to convert visitors to
buyers once they have already arrived at your site.
Who does the site reviews?
All site reviews are done by Mahmood Bashaash. Want to know more?
Meet your reviewer or view Mahmood's
portfolio.
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